Customer Service Center

How can We Help You?

 

                                                                                                                                                             

The Most Frequent Questions that our many customers are asking us are below. Please read to get the answers to the most common questions.

What makes Partnec 8 Extra different than existing other brands' products? 

 

Partnec 8 does not contain Parabens, Sulfates, Synthetic Dyes, Heavy Petrochemicals, Phthalates, GMOs, Triclosan, PEGs, Silicones, Mineral Oil. It is free of ingredients that can be harmful to the skin, so you can use it everyday without any worry.

We have simplified the way of getting a perfect skin. Unlike other skin care products, Partnec 8 is all you need after cleansing to keep your skin super moisturized for 24 hours and also to get all 8 benefits at the same time.

Just simply clean your face and put Partnec 8 on your skin.

You will see the difference starting from the first application. Our skin perfecting ingredients are gentle on the skin and helps the skin gain its natural beauty and the results can last for many years.

All our active ingredients are clinically tested in Europe and USA. The effects of each active ingredient are clinically proven. Safety of the ingredients are being checked repeatedly.

Partnec 8, the complete skin formula from USA.


 

How soon should I expect to see results when using Partnec 8 Extra products? 


After the first apllication you will start to see the results. Within 10 minutes it creates a soft-focus effect on all the imperfections of the skin like blemishes, lines, skin grain, pores and so gives you a even complexion and less visible spots. You will feel the deep moisturizing effect just in 24 hours. Regarding the other 6 effects of Partnec 8 Extra after just four weeks of using, you should be able to see improvement in your skin. If you're using Partnec 8 Extra mainly for discoloration problem, after 28 days you will see the brightening and lightening color of your skin and it can take up to eight weeks to see improvements in discolorations such as age and brown spots. 

 

Are Partnec 8 Extra products Fragrance Free? 


Partnec 8 Extra has a very low level (0.1%) of a highest quality very light fragrance from Germany. If you want the fragrance-free version of Partnec 8 Extra please contact us by your inquiry.
 

Are there sun/UV protection ingredients (SPF) in Partnec 8 Extra? 


No. If we add UV protection ingredients into Partnec 8 Extra then these chemicals will prevent the other functional active ingredients to deeply penetrate into the skin for the most effectiveness. Another reason is Partnec 8 Extra should also be used at night and UV protection ingedients should not be inside your skin at night, which is the most important recovery time of your skin. Also UV protection creams should be re-applied every 2 hours on your skin for the real effectiveness during the day so better use UV protection as a sepetrate lotion, not inside the main products.
 

How does the Partnec 8 Extra  Work? 


Partnec 8 Extra is a complete solution for all your skin's needs with its unique effectiveness for 8 different skin benefits. It helps reduce the appearance of fine lines and wrinkles. 
It helps fade the appearance of overactive pigmentation - age spots and brown spots, discoloration, paleness, yellowness, dullness, for a brighter, lighter, whiter skin appearance. Within 10 minutes it creates a soft-focus effect on all the imperfections of the skin like blemishes, lines, skin grain, pores and so gives you a even complexion and less visible spots.


It has triple skin firming action by stimulating the contraction of collagen fibres, protecting elastin and protecting fibroblasts against free radicals. Partnec 8 Extra makes the skin is more flexible, elastic, less ''tight-feeling'' and more comfortable.

Partnec 8 Extra is deeply moisturizing the skin, unlike the other common moisturizers as they moisturize only the surface of the skin. When you apply the cream at night, next day you will see the smooth silky touch and soft feeling on your skin.

With the Partnec 8's ingredient's long lasting moisturizing and firming action, it resculpts the face's skin, corrects imperfections (smoothes over the marks of time) and delays the appearance of wrinkles by protecting the fibres of the dermis.

For calming the skin irritations, Partnec 8's  ingredient represents the next generation of neuro-sensorial actives for sensitive skin with fast skin relief. It calms over reaction of the skin and reduces sensitive symptoms.

All the above effects of Partnec 8's ingredients have been proved by clinical tests in France, Switzerland and USA. You can check the clinical tests in detail by clicking here

 

Where can I buy Partnec 8 Extra other than the Web Shop? 


To give you the most closest and fastest customer service we sell our products mainly in our Web Shop so that we can be directly talking to you and directly dealing with your skin issues without any intermediaries.

Where can I get a Material Safety Data Sheet? 


To receive a material safety data sheet, please send us an email with your contact information.

 

What is the difference between Partnec 8 Extra and Partnec Eye Essence Extra


Partnec 8 Extra is a complete skin care solution for all your face including the eyes skin and also for your neck skin to get 8 different benefits from the same product. Partnec Eye Essence Extra is only for your eyes skin, main purpose is the fight against aging signs, like wrinkles and lines. We recommend to use Partnec Eye Essence Extra together with Partnec 8 Extra if you want to get extra benefits around your eyes.
 

How do you use my personal information? 
 

We use your personal information for the reason it was provided, for instance:

·         To enroll you in contests, programs or offers you request

·         To ensure you're old enough to participate in a program, sweepstakes, or contest

·         To provide product support and answer your questions

·         To send samples, products and information

We may also use information we gathered as a result of your visit to our website:

·         To analyze the use of our products, services, and sites.

·         To understand how you arrived at our site.

·         To make sure our web pages display correctly.

·         To market our array of products and services to you.

We do not sell your personal information, or share it with other marketers without your consent.  To learn more, please visit our Privacy Notice.

 

How can I remove my name from your postal mailing list? 


If you don't want to receive special offers, samples, or information from Partnec's products by e-mail or postal mail, please send us one email regarding your inquiry by clicking here.

 

Can I use your products if I have a skin condition? 

 

We appreciate your interest in our products. Partnec 8 Extra has been extensively safety-tested and has no irritation issues until now when used as directed. However, because you’ve been diagnosed with a skin condition, we recommend consulting your dermatologist about which product is best for your skin’s needs.
 

What's the shelf-life? Does Partnec 8 Extra expire? 


Most Partnec's products have an indefinite shelf life; that means if the product is stored in a cool dry place it will be good for years.

 

If the fragrance, color, texture or consistency of your Partnec 8 has changed, it may be time to purchase a new bottle.

Some of our products carry an expiration date. You'll find it printed on the label and box. Partnec's products with an active ingredient carry the expiration date as required by the FDA. We recommend using your Partnec 8 Extra before the printed date on the package and not past that date.

 

What's Healthy Beauty Club and how do I join? How can I get Partnec's samples? 


If you're interested in samples and coupons, also free skin analysis and a lot of information and activity on beauty you should join Healthy Beauty Club.  As a member, you'll have exclusive access to inside information, special offers, free samples, and skin care technologies.  And you'll be among the first to know what's new at Partnec through our email newsletters.  

Here's a direct link to the registration page: Click here

 

Where do you get the research to back up your advertising claims? 

We conduct extensive scientific research and laboratory testing, as well as in-home and clinical testing, to make sure our advertising claims are factual. Also we use the most advanced and safest active ingredients mainly invented in France, Switzerland and USA. When we make a claim in our advertising we always base our claims on the the clinical tests results and pictures from the clinical tests conducted by the well-known manufacturers of our products’ ingredients from France, Switzerland and USA. The claims and the supporting data in our advertisements are reliable but they are presented for guidance only. Results may vary for different individuals due to the fact that topical usage of cosmetic products’ results may vary because of different skin, internal body and external environmental conditions.

 

 

CONTACT OUR CUSTOMER SERVICE REPRESENTATIVE

 

Customer Service Center Main Menu